Policies

Payment & Deposits

• A 50% deposit of the one-time Website Design & Build fee is required before work begins. Your project is scheduled once the deposit is received.
• The remaining 50% is due before your site goes live.
• Deposits are non-refundable once design work has begun. If you cancel before we've started, your deposit is refunded in full.
• All payments are processed securely through Stripe.

Project Scope

Every project is quoted based on an agreed scope. Your standard build includes:

• Up to 5 pages
• Mobile-responsive design across phones, tablets, and desktop
• Contact form setup
• Basic on-page SEO setup (page titles, descriptions, and structure)
• Launch and go-live handling

Work outside the agreed scope is quoted separately as a change request before any additional work is done. Nothing extra is ever charged without your approval first.

Revisions

• Two rounds of revisions are included with every build.
• A revision round means you send us a consolidated list of changes, and we make them together in one pass.
• Additional revision rounds beyond the included two are billed at $150 per round.

This keeps projects moving and prevents open-ended cycles that delay your launch.

What's Not Included

Unless specifically included in your quote, the following are not part of a standard build:

• Logo design and brand identity work
• Written copy for your site (we'll format and place the content you provide)
• Custom photography or paid stock images
• E-commerce, online checkout, or payment functionality
• Booking or scheduling system integrations
• Ongoing content updates outside of a Website Care Plan

Any of these can be added to your project — just ask and we'll quote it.

Timelines

• Standard builds are completed within 10 business days from the date we receive all of your content and materials.
• If content arrives in pieces or is delayed, the timeline pauses and resumes once everything is received.
• We'll always tell you upfront exactly what we need from you and when.

Client Content & Materials

• You provide the text, images, logo, and any other materials you'd like used on your site.
• By supplying materials, you confirm you own them or have the right to use them. Corivo Digital is not responsible for third-party content provided by a client.
• If you'd like help sourcing images or writing copy, we can quote that as an add-on.

Ownership

• Once final payment is received, the finished website is yours.
• Corivo Digital retains the right to display completed work in our portfolio and marketing materials. If you'd prefer we didn't, just let us know.

Domain Registration

• Your domain is registered in your name, under your ownership.
• We're happy to manage the domain on your behalf as part of your care plan, but you always own it.

You should never be locked out of your own domain by the company that built your site. We don't operate that way.

Website Care Plans

Website Care Plans are optional monthly subscriptions covering hosting, maintenance, updates, and ongoing support. Plan details and inclusions vary by tier.

• Care plans begin on your site's launch date and are billed monthly.
• All plans are month-to-month. There are no annual contracts or long-term commitments.

Cancellation

• You may cancel your Website Care Plan at any time with 30 days' written notice.
• On cancellation, you'll receive a full export of your website files and 30 days of continued hosting to migrate to a new provider.
• No cancellation fees, no penalties, no exit charges.

Late or Failed Payments

• If a monthly payment fails, we'll notify you and retry.
• Accounts more than 10 days past due may have services suspended until payment is resolved.
• Service is restored immediately once the account is brought current. Your site files and data are retained during any suspension period.

Questions

If anything here isn't clear, reach out before you book — we'd rather answer questions upfront than have surprises later.

Corivo Digital — natanel@corivodigital.com